What is my username or my password?

Your username is the email address that you used when creating your account. 

If you have forgotten the password that you used to create the account, you can reset the password by clicking Sign In from the upper right corner of the home page. Then select Password Reset below the login form.  An email will be sent to the email that you used to create the account. The link in that email will allow you to reset your password.

Alternatively, you can select  Email a Link to Sign In to have a single sign in link sent to your email, bypassing the need for entering your password. 

Please allow 10 minutes for the email to be received before asking for another reset or sign in link to be sent to your email.  

Each time you ask to reset your password or receive a sign in link, any previous reset/sign in emails are voided and those links will no longer work.

If you no longer have access to the email address you used when you signed up, please contact us using the Help icon at bottom-right of the page, call our live support at 1-888-459-1680 M-F 7:00 AM PST - 4:00 PM PST, click this link to Contact Us or email us at [email protected]. We have staff ready to assist you!